Zoho's CRM platform is designed to generate sales and streamline work. The company emphasises its system's ability to automate tasks and improve workflow, while building leads and creating more sales opportunities.
Additionally, it can automatically assign leads to particular agents, prioritise prospects, and track and measure all marketing activities.
Its plans start at £7.72 per user per month for small businesses, and run through £32.25 per user per month for large, customer-centric organisations.
As perhaps the most popular CRM, Salesforce claims it can improve customer satisfaction by 37%.
The company offers separate sales solutions for B2C and B2B companies, as well as various powerful platforms including Salesforce1, its most popular service.
You can take advantage of individualised self-service portals or complete call center solutions that integrate with the CRM itself.
It also offers a marketing cloud platform that lets you connect all of your digital marketing solutions with your contact database.
For £17 per month per user, small businesses can use the service's basic features, Salesforce’s Small Business Solutions . Other plans, such as a standard account for Professional Edition starts at £45 per user per month.
SugarCRM emphasises its ability to give you a 360-degree view of each individual customer. By providing contextual intelligence for your data, you get a more complete picture of your customers' interests.
The system's unique features offer real-time collaboration with experts across your organisation, social selling, and more.
Pricing breaks down to £22.54, £38.65, or £96.61 per user per month, depending on your company's size and demand.
Read more: SugarCRM Review
Maximizer offers an on-premise or cloud-based CRM that includes 3 powerful tools: sales management, customer service, and marketing automation.
The company's highly configurable web-based interface makes data management easy, while its reporting offers pre-built Excel reports and granular analytics for increased sales opportunities.
At £35.43 per user per month, Maximizer offers one major CRM package, which includes all of the expected management features, as well as an accompanying smartphone app for enhanced mobility.
NetSuite offers a complete CRM solution that promises personalised interaction across the entire customer lifecycle.
While the company delivers common CRM features such as customer support and marketing automation, NetSuite stands out among its competitors, providing quotes, order management, sales forecasting and even integrated Ecommerce functionality.
NetSuite specialises in mid-market and enterprise solutions.
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Cost of CRM Software
The price of CRM software depends largely on the size of your business. However, even small companies can take advantage of feature-rich systems without breaking the bank.
On the low end, Zoho offers a plan at £7.75 per user per month. The system is basic, but still meets the needs of smaller businesses that want to manage and optimise customer information.
On the high end, many companies offer dynamic CRM platforms for enterprise organisation. At £161 per user per month, Salesforce's CRM plan is ideal for managing a large number of contacts across multiple channels.