Customer Relationship Management (CRM) software can offer a big boost for businesses, regardless of their standing and reputation. Top tier professional services such as law firms deal with customers and clients every day and it is important that they build strong, lasting relationships in order to retain them and stay ahead of the competition.
CRM and law firms
CRM systems can benefit law firms by bringing them closer to their clients. By collecting all of the necessary data to provide the most useful and effective service for clients, CRM software can be a valuable asset for any law firm.
CRM software can ensure that all of your clients’ details are in one, easy to access place for all of your staff to use in order to ensure the most professional service. CRM software can also help by sending targeted marketing mailing and other communications to help reach out to your existing clients as well as targeting new ones.
LexisNexis already offers a wide range of software used by law firms for research amongst other tasks. Their Interaction software is ideally suited for CRM for law firms and has a number of features to help run your business more efficiently including logging all interactions between clients and all of your staff, keeping track of personal details as well as being easy to integrate with other programmes and software. A reliable system from a recognisable name, LexisNexis Interaction is a great choice for law firms. Prices quoted on an individual basis.
From client data management to detailed analysis of the effectiveness of new enquiries, as well as easy communication tracking and integration with other software, Proclaim makes it easy for law firms to run more effectively. Prices vary on an individual basis and can be obtained from Eclipse directly.
Built on the Microsoft Dynamics software solutions, Aderant has a CRM solution designed specifically for law firms. Realising that firms need to develop better relationships with clients, Aderant help by collating client data and identifying areas for improvement, as well as logging all staff and client interactions in order for firms to judge effectiveness. Easy to integrate with other software as well providing excellent marketing solutions, Aderant is a professional solution.
Proclaim by Eclipse offers bespoke CRM solutions for law firms and understand the benefits of tailoring your operations to ensure that CRM is factored throughout your working practices.
Maximiser CRM is designed for small and mid-sized business to provide them with affordable solutions for dealing with customers and strengthening relationships. Working with your existing software, Maximiser CRM can help to improve your customer service operations, provide automatic marketing and communications as well as safely manage your clients’ data. A reliable and affordable service which is great for those using CRM for the first time, prices for Maximiser CRM can be obtained from them directly.
There are plenty of recommended and reliable solutions online for CRM software designed to work with law firms. To help you narrow them down, Expert Market UK can help you find the most relevant software for your business.